Job Description

Job Description

Job Description

Job Overview
We are seeking a skilled Commercial Health Insurance Portal Administrator who will create and manage key records of healthcare providers and internal staff. The ideal candidate will be responsible for managing and maintaining our systems to ensure smooth operations. This is not an IT role.

Duties

• Responsible for gaining access as 3 rd party billing company to various client’s portals such as: Availity, Navinet, Emblem Health, Optum UHC etc…
• Responsible for communicating with clients to facilitate Portal Access
• Ensure only authorized users have access to the Claims Portal
• Assists new hires with access to portals, existing employees with MFA resets and other types of password resets
• Respond to emails and requests from employees
• Monitor and manage access permissions for different user roles
• Implement strong password and regular updates
• Provide support for technical issues
• Communicate any planned downtime to users in advance

Qualifications
Minimum one (1) year of portal management experience including customer service.

PC skills including MS Word and Excel.

Vocational School/Certificate Prog: Medical billing, health information technology or other similar health care field

Education

High School Diploma or General Education Development (GED) required. Some college preferred

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Richmond Hill, NY 11418 (Required)

Ability to Relocate:

• Richmond Hill, NY 11418: Relocate before starting work (Required)

Work Location: In person

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