Job Description

The American Hotel Atlanta

In the heart of downtown Atlanta, history meets hospitality at The American Hotel Atlanta, Tapestry Collection by Hilton a landmark property with a story as bold as the city itself! Originally opened in 1962 as Atlanta's first modern hotel welcoming guests of all backgrounds, The American continues to embody a spirit of inclusivity, style, and Southern hospitality.

This 315-room property features nearly 20,000 square feet of flexible meeting space, multiple dining outlets, and a location just steps away from Centennial Olympic Park, the Georgia World Congress Center, State Farm Arena, and Mercedes-Benz Stadium. Whether hosting business travelers, conventioneers, or weekend explorers, The American delivers a unique blend of mid-century design, vibrant social spaces, and authentic Atlanta energy.

The Role

If you thrive in a dynamic, urban environment where every day is different, this could be the perfect home for you! Are you passionate about service, creative in your approach, and eager to grow in one of the Southeast's most exciting cities? Let's connect!

Step into the exciting role of Sales Manager and become a driving force behind our hotel's success. As a key member of the sales team, you'll be responsible for generating new business, building strong client relationships, and ensuring our hotel is the top choice for groups, corporate travelers, and special events. Your focus will be on identifying and pursuing sales opportunities, cultivating partnerships, and converting leads into booked business. From prospecting and site visits to negotiating contracts and closing deals, you'll play a vital role in achieving revenue goals and positioning our hotel as a standout in the market. Working alongside the Director of Sales & Marketing, you'll contribute to strategic initiatives while owning your individual sales production. You'll collaborate closely with operations and revenue management to deliver seamless experiences for our clients and ensure repeat business.

If you're a motivated hospitality sales professional with a passion for building relationships, exceeding goals, and creating memorable guest experiences, this is your opportunity to shine. Join us as our next Sales Manager and help write the next chapter of our success story!

Position Profile

Driven yet approachable. Relationship builder. Naturally curious. Tenacious closer. Organized but adaptable. Loves the thrill of the hunt and the satisfaction of sealing the deal.

These are just some of the characteristics that our next Sales Manager will bring to the table! As an integral part of the sales team, the Sales Manager is responsible for identifying and pursuing new business opportunities, cultivating strong client relationships, and delivering revenue results. With a focus on prospecting, negotiating, and converting leads into definite business, this role is all about growing share and keeping our hotel top-of-mind in a competitive market.

Our ideal candidate thrives in a fast-paced environment, collaborates effortlessly with operations and revenue leaders, and takes pride in creating memorable experiences for our clients. If you're motivated, resourceful, and ready to make an impact this is the role for you!

Essential Job Functions

• Prospect, qualify, and secure new business opportunities to achieve and exceed individual sales goals.
• Conduct outside sales calls, site inspections, and client entertainment to drive revenue in assigned market segments.
• Maintain and grow relationships with existing key accounts through consistent communication, account reviews, and superior service.
• Prepare proposals, contracts, and other communications to close business in a timely and professional manner.
• Accurately enter, track, and maintain account information, client interactions, and booking details in the hotel's CRM and brand systems.
• Coordinate details of group bookings with internal departments to ensure seamless service delivery and client satisfaction.
• Participate in weekly sales meetings, providing updates on activity, pipeline, and opportunities.
• Assist with the creation of sales action plans and targeted prospecting strategies under the direction of the Director of Sales.
• Represent the hotel at networking events, tradeshows, and community activities to promote awareness and generate leads.
• Maintain a well-documented and organized file system to support effective account management and follow-up.
• Deliver superior client service by responding promptly to inquiries, managing client expectations, and resolving concerns quickly.
• Continuously build knowledge of the competitive set and local market trends to identify new opportunities.
• Exhibit a positive, team-oriented attitude and maintain strong communication with colleagues across all hotel departments.
• Commit to ongoing professional development and sales training to continually improve performance.

Benefits Package

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

To learn more about our existing hotels, other exciting job opportunities and our company, please visit valorhospitality.com.

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